Pay - Sede electronica
01. Conditions required to make payments online
We recommend that you check that you meet all the necessary conditions for payment:
- Payment from an account:
- To make the payment you need to be the holder or authorised person.
- You can consult the approved collaborating organisations on the following website: http://atv.gva.es/es/tributos-infogeneral-dondepagar
-
Please note that only those financial institutions with a YES in the last column of the table "Online payment / Generic online payment" will accept online payment.
-
Joint accounts may not be used
- Payment by bank card:
- Any Visa or MasterCard debit or credit card from any financial institution.
02. Request for the refund of a fee
We inform you that the return of the payment of a GVA rate must be made by presenting the corresponding request for the return of undue income.
You can consult information on the procedure: https://atv.gva.es/es/dii-756-acces
Keep in mind that the return can take 6 months or 1 year. For any additional questions, you can contact the PROP (Attention to citizens - PROP Guide: Attention to citizens (gva.es)
03. I asked for a refund of a fee, but I have not received it
Please note that the refund may take 6 months to 1 year. For any further queries you can contact the PROP (Citizen services - PROP Guide: Citizen services (gva.es) ).
04. Problems obtaining proof of fee payment
To obtain proof of payment of the fee, go to: https://atv.gva.es/tributos-pagotelematicogenerico, fill in the fields and click on the option "Consultation".
The long number is the document number and the territorial code is CE4628: