Pay - Sede electronica
01. Conditions required to make payments online
We recommend that you check that you meet all the necessary conditions for payment:
- Payment from an account:
- To make the payment you need to be the holder or authorised person.
- You can consult the approved collaborating organisations on the following website: http://atv.gva.es/es/tributos-infogeneral-dondepagar
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Please note that only those financial institutions with a YES in the last column of the table "Online payment / Generic online payment" will accept online payment.
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Joint accounts may not be used
- Payment by bank card:
- Any Visa or MasterCard debit or credit card from any financial institution.
02. Request for the refund of a fee
We inform you that the return of the payment of a GVA rate must be made by presenting the corresponding request for the return of undue income.
You can consult information on the procedure: https://atv.gva.es/es/dii-756-acces
Keep in mind that the return can take 6 months or 1 year. For any additional questions, you can contact the PROP (Attention to citizens - PROP Guide: Attention to citizens (gva.es)
03. I asked for a refund of a fee, but I have not received it
Please note that the refund may take 6 months to 1 year. For any further queries you can contact the PROP (Citizen services - PROP Guide: Citizen services (gva.es) ).
We recommend that you refer to the checks detailed on http://atv.gva.es/es/tributos-impuestos-declaraciones-tasas-046-pasos and if you continue to have problems, please send an email to the following email address organizacionhacienda@gva.es
05. Problemas al obtener el justificante de pago de la tasa
Para obtener el justificante de pago de la tasa tiene que acceder a: https://atv.gva.es/tributos-pagotelematicogenerico, rellenando los campos y con la opción "Consulta"
El nº largo es el nº de documento y el código territorial es el CE4628:
We recommend that you consult the following link which explains how to generate form 046 in order to carry out the requested procedure (http://atv.gva.es/es/dii-756-acces) and the link from which you can generate form 046 directly, taking into account the above steps (https://atenea.ha.gva.es/sara/servlet/com.hacienda.pdf.pdf417.ServletRecogidaDatosSimulador?ID_SIMUL=SIMU756).
Once this process has been completed, you can request a refund of the amount previously paid by clicking on the following link: https://www.gva.es/es/inicio/procedimientos?id_proc=1624