Electronic signature

A digital certificate is an electronic document signed by a Certification Authority and which makes it possible to technically and legally guarantee your identity on the internet.

Digital certificates issued by the Autoritat de Certificació de la Comunitat Valenciana (ACCV) enable electronic signatures and encryption of information and are essential for institutions that offer on-line services and for people who wish to carry out procedures in this way, as they ensure:

  • The identification of the issuer.
  • The integrity of the information and that the transaction has not been manipulated by an unauthorised party.
  • The actions and commitments acquired by online means will not be rejected.
  • The confidentiality of communications, as only the recipient can access the content of the encrypted information.

To request your digital certificate, you must go to any of the ACCV's User Register Points in the Comunitat Valenciana, Madrid or Brussels. You can find their locations on the website https://www.accv.es/en/puntos-de-registro/ciudadanos-autonomos-y-empresas/encuentra-tu-punto-de-registro/

Through the ACCV website, you can confirm that you have correctly installed your digital certificate on your web browser. It is a simple form located on https://www.accv.es/en/comprueba-certificado/ and available for Internet Explorer, Firefox and Mozilla.

On this page, the user signs a text string and checks that the user and Certification Authority certificates are correctly registered, as well as the validity of the certificate used (it has not been revoked or expired) and the integrity of the signature provided.

We recommend that you refer to this page when you have a problem with the installation and follow the instructions. If you are unable to resolve the problem, you can call the ACCV's user support telephone number (902 482 481).

The digital certificates issued by the Autoritat de Certificació de la Comunitat Valenciana are used in online procedures involving the Generalitat Valenciana, the local administration, the general state administration, professional associations and universities in the Comunitat Valenciana.

Some examples of these procedures include those involving the Virtual Offices operated by the Tax Agency, the General Social Security Treasury and the General Directorate for Cadastre, the personal services run by Valencia City Council, the payment of taxes to SUMA or the application for grants through the Generalitat’s ONLINE ADMINISTRATION.

A digital certificate can be revoked in three ways:

  • By going to an ACCV Register Point and identifying yourself with your DNI, NIE or valid Spanish passport. This is the recommended option in case the user is interested in re-applying for a certificate.
  • Revocation on the Certification Services Personal Area (APSC). You can request the revocation of your digital certificate through the Certification Services Personal Area (APSC), on www.accv.es .
  • Revocation by telephone. You must call the support telephone number of the Autoritat de Certificació de la Comunitat Valenciana (902 482 481) and request the revocation of your certificates.