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Back 05. An error occurred in the last step and I do not know if the procedure has been completed correctly
First, reload the page where you are and where the error occurred. In certain situations, the processing assistant allows processing to continue even if an error has occurred. If the previous step does not help you, depending on the authentication and the point of submission, you can check by following these additional instructions:
- If you have used a digital certificate to submit the application and the application is sent to one of the online entry registers belonging to the Generalitat Valenciana, check whether the application submitted appears in your Citizen Folder (in the applications submitted section) together with the supporting documents (remember that there is a short interval of a few minutes before this information is consolidated and available in the Personal Folder, wait a reasonable amount of time of at least 5 minutes before carrying out this verification). If you do not see the receipt, check whether the procedure appears as pending in the section on applications being created in your Citizen's Folder. In the latter case, it must be accessed and finalised. Please note that several pending procedures may appear, depending on whether you started more than one; in that case, you should check the one you wish to continue with.
- If you did not use a digital certificate to submit your application and you were given the option to "Save the key" at the start of the application, you can use this key to check the status of your application. If the application is submitted, the system will indicate this with a message, and if it is not, it will allow you to continue from the point where you left off.