Registration in other Public Administrations
Asset Publisher
Back 03. Problems obtaining proof of processing
If you are in the register and are unable to obtain/view the receipt, please check your browser settings as some browser versions block the downloading of files; we also suggest you add the process website https://www.tramita.gva.es/ as a trusted site and watch out for possible pop-up blocking alerts.
Finally, check your pop-up blocking settings and if they continue to be blocked, try a different browser.
If you have finished the registration and have not been able to obtain the receipt, you will have to try to do so from your Citizen Folder, as your session will have expired and it will be impossible for you to do so at this point.
Access your Citizen Folder on Generalitat: My User folder (gva.es)
Select the application you have just submitted in the Submitted Applications section.
You will be able to download the two versions of the receipt by clicking on the Download button on the screen and retrieving the files submitted at the time of registration (utility available from 22/07/19 with no retroactive effect). This information can be viewed from the day after it was submitted).
If nothing happens when you click on the button, you may have a setting in your browser that prevents files from being downloaded: check your browser options or try another browser; adding https://www.tramita.gva.es as a trusted site may resolve this.