Notifications
Asset Publisher
Back 02. I cannot consult the notification I have received
Please note that in order to access the notification, you must access it using the certificate corresponding to the recipient of the notification, i.e. if the notification was issued to a company, you must access it using a company certificate issued for that Tax ID number; if the notification was issued to an individual, you must access it using the personal certificate issued for that ID number.
If you have already logged in, please note the following points:
- If the notification has expired: you must be able to access the documents on the screen itself. As regards how to proceed with the appearance or acceptance of the notice, you should contact the organisation that issued the notice.
- If, when you access the notification, the document is empty or there are no resolution documents in the notification: you should contact the organisation that generated the notification to have it revised, re-notified or to be offered a way to provide it to you.
Here is a URL detailing how to contact the Citizen's Advice Service, in case you do not know how to get in touch directly with the Conselleria: On-line attention - 012.