Video chat

This service is provided through sign language and exclusively for people with some type of hearing loss..

Service hours

Monday to Friday from 8:00 a.m. to 7:00 p.m., and in August from 8:00 a.m. to 4:00 p.m., except national holidays, Valencian Region bank holidays, and on December 24th and 31st

How it works

  • Click the “Connect to Video Chat” button. A new window will open through which you can communicate with the information assistant

Additional information

Video chat

Accept and Connect to Video Chat


Last update: 02/24/2026