Support information

Technical Requirements

  • Webcam and internet connection
  • You do not need to install any additional software on your computer or device
  • The service works properly with the most common web browsers. You must accept the unsecured connection and grant permission to use the camera
  • Before starting the video session, make sure your webcam is activated
  • Temporarily not compatible with devices using the iOS operating system

Confidentiality and Security

  • This service guarantees the absolute confidentiality of the information consulted and the response provided
  • This service does not access any application or information stored on your device

No Additional Cost

  • This Video Chat service is FREEE OF CHARGE
  • To contact the information staff, your device’s internet connection is used

Video Chat

Accept / Connect to Video Chat


Last update: 01/26/2026