Although it is not mandatory we recommend requesting an APPOINTMENT
- In most PROP offices and PROP points, you can request an appointment through the following link: (in Spanish)
Solicitud de Cita previa oficinas/puntos PROP
You can also request an appointment by calling the information line 012 (fixed call cost depending on your telephone provider) or +34 963866000 (for calls from outside the Valencian Region and recommended for phones with a flat rate in Spain).
CANCELLING APPOINTMENTS: If you are unable to attend your scheduled appointment, you must cancel it so that someone else can use it. You can do this through the same link you used to book the appointment, by selecting the option 'Check or Cancel Appointment', or directly on the website Sistema de gestión de citas previas (in Spanish).
SERVICES THAT MUST BE REQUESTED EXCLUSIVELY THROUGH LOCAL AUTHORITIES
- In some PROP points, appointments for certain or all services must be requested exclusively through the corresponding local authority.
1. PROP points where appointments for Electronic Certificate and Digital Signature, Cl@ve, General Administrative Information, Sign Language Assistance, or Document Registration services must be requested through the local authority:
| PROP Point | Scheduled appointment |
|---|---|
| Alcoi | https://citaprevia.alcoi.org/ |
| Alzira | Cita previa PROP |
2. PROP points where appointments are requested through the PROP Appointment Management System, but appointments for registry services must be made through the local authority:
| PROP Point | Scheduled appointment for document registration |
|---|---|
| Alzira | Cita previa Registro |
| Gandia (La Safor) | El registro se atiende en: Ayuntamiento de Gandia (Pl. Major, núm. 1 - 46701 - Gandia). Ayuntamiento de Gandia (Pl. Mediterrània, núm. 2 - 46730 - Playa y Grao de Gandia). |
| Llíria | Descargando APP LLÍRIA gratuita en Google Play o App Store o llamando al teléfono: 962798282 |
| Ontinyent | Cita previa |
| Orihuela | https://governalia.com/launch/citaorihuela |
| Sagunt | https://governalia.com/launch/sagunt/ |
| Port de Sagunt | a href="https://governalia.com/launch/sagunt/" target="_blank">https://governalia.com/launch/sagunt/ |
| Segorbe | https://cau.dipcas.es/Avisos/ |
| Vila-real | http://citaprevia.vila-real.es O en el teléfono: 964547000. El registro se atiende en el Ayuntamiento (Pl. Major, s/n). |
| Xàtiva | https://xativa.sedelectronica.es El registro se atiende en el Ayuntamiento (Albereda Jaume I, 35). |
NOTE: In Vila-real, Xàtiva, Gandia, and Benidorm the registry office is not located at the PROP point.
You can check the opening hours and locations of PROP offices and service points on the following website: Offices for in-person assistance.