Citizien folder
Back 04. In the 'How are my affairs' section of the Citizen's Folder, I don't see the files
If the information related to the files does not appear, you must contact directly with the functional responsible of the procedure.
To contact the functional responsible of the procedure you must follow the following steps:
- Access the procedure page.
- In the menu that appears on the left-hand side, make sure that the section Help → Frequently asked questions is selected.
- At the top of this page you will find the section Doubts about the procedure where one of these three possibilities will appear to make your query:
- An email address for functional doubts.
- A link that opens the email client with the email address for functional questions already inserted.
- A form that you can fill in to resolve your query.
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