Texto superior formulario problemas técnicos

Please review the list of frequently asked questions beforehand

We remind you that you also have at your disposal a test procedure that will allow you to familiarize yourself with the procedure and check your equipment in advance

If your incident is related to access through a digital certificate, previously verify its validity through the page http://valide.redsara.es/valide/inicio.html and attach a capture.

IT technical problems form

Web Form Ampliado

The * information is compulsory

In order to complete a telematic procedure with payment, it is necessary that the payment be made within the procedure itself. Payment via online banking, generic payment or in-person payment will not be accepted, that is, with payment made outside the procedure. If you have already paid outside the procedure, we recommend that you carry out a new procedure, pay and register. Subsequently request a refund of the fee from https://atv.gva.es/es/dii-756-acces.

This form is for incidents, please, to know where to direct queries for each procedure, consult FAQ Functional consultations on procedures

If this is a Self-Signature or SAF_XXX type incident, please see FAQ 12. An error occurred during the configuration of AutoFirm@

******************* In case of payment incident please fill out these details *******************

(max.: 1) (max-size-files-text: 15MB)
No files selected
(max-size-files-text: 15MB)
No files selected
(max-size-files-text: 15MB)
No files selected
 

The Generalitat Valenciana will carry out the processing of your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018 on Data Protection and guarantee of digital rights.

Basic information on data protection

Detailed information about this Register of Treatment Activities